PIERRE.
Custom hardware, real-time cloud, native mobile apps and an AI-powered knowledge base. One platform powering smart buildings and smart homes for 10,000+ users.
The platform
See it in action.
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The challenge
Client's needs.
One unified platform
A single smart home ecosystem that connects partners, end users, and PIERRE's internal team, instead of stitching together separate tools.
Hardware built in-house
Custom IoT devices and firmware engineered for the reliability daily building operations demand, with the stability serious projects can depend on.
Built for real-time scale
Infrastructure that handles over seven million device requests per day, responding in real time without delays the end user would ever notice.
Native mobile apps
iOS and Android apps for end users and partners, delivering smart home control with the speed and reliability of a native experience on every device.
Multilingual support hub
A centralized AI knowledge base, PIERRE Wiki, accessible to partners and end users in nine languages, serving a global audience.
Continuous evolution
A platform that keeps growing with PIERRE's roadmap, with new features, integrations, and improvements shipped continuously without disrupting users.
What we built
Solutions.
Custom IoT Hardware
ESP32-based smart controllers running FreeRTOS, with two controller types, multiple relay configurations and over-the-air firmware updates.
Real-Time Cloud Backend
Scalable infrastructure handling 7M+ daily device requests with low-latency communication between buildings and the cloud, 24/7, with no downtime.
Cross-Platform Mobile Apps
React Native apps for iOS and Android covering 50+ smart home and smart building features, with voice control and full scenario automation.
AI-Powered Knowledge Base
A multilingual AI-powered support hub answering partner and user questions instantly, trained on PIERRE's full documentation and product catalog.
24/7 Monitoring & Analytics
Automated testing pipelines and live observability across hardware, cloud, and mobile, catching issues before users ever notice them.
Role-based access
Custom access control for PIERRE's internal team, partners, and end users, with different permission levels tied to each role and product line.
Custom IoT Hardware
ESP32-based smart controllers running FreeRTOS, with two controller types, multiple relay configurations and over-the-air firmware updates.
Real-Time Cloud Backend
Scalable infrastructure handling 7M+ daily device requests with low-latency communication between buildings and the cloud, 24/7, with no downtime.
Cross-Platform Mobile Apps
React Native apps for iOS and Android covering 50+ smart home and smart building features, with voice control and full scenario automation.
AI-Powered Knowledge Base
A multilingual AI-powered support hub answering partner and user questions instantly, trained on PIERRE's full documentation and product catalog.
24/7 Monitoring & Analytics
Automated testing pipelines and live observability across hardware, cloud, and mobile, catching issues before users ever notice them.
Role-based access
Custom access control for PIERRE's internal team, partners, and end users, with different permission levels tied to each role and product line.
Custom IoT Hardware
ESP32-based smart controllers running FreeRTOS, with two controller types, multiple relay configurations and over-the-air firmware updates.
Real-Time Cloud Backend
Scalable infrastructure handling 7M+ daily device requests with low-latency communication between buildings and the cloud, 24/7, with no downtime.
Cross-Platform Mobile Apps
React Native apps for iOS and Android covering 50+ smart home and smart building features, with voice control and full scenario automation.
AI-Powered Knowledge Base
A multilingual AI-powered support hub answering partner and user questions instantly, trained on PIERRE's full documentation and product catalog.
24/7 Monitoring & Analytics
Automated testing pipelines and live observability across hardware, cloud, and mobile, catching issues before users ever notice them.
Role-based access
Custom access control for PIERRE's internal team, partners, and end users, with different permission levels tied to each role and product line.
Custom IoT Hardware
ESP32-based smart controllers running FreeRTOS, with two controller types, multiple relay configurations and over-the-air firmware updates.
Real-Time Cloud Backend
Scalable infrastructure handling 7M+ daily device requests with low-latency communication between buildings and the cloud, 24/7, with no downtime.
Cross-Platform Mobile Apps
React Native apps for iOS and Android covering 50+ smart home and smart building features, with voice control and full scenario automation.
AI-Powered Knowledge Base
A multilingual AI-powered support hub answering partner and user questions instantly, trained on PIERRE's full documentation and product catalog.
24/7 Monitoring & Analytics
Automated testing pipelines and live observability across hardware, cloud, and mobile, catching issues before users ever notice them.
Role-based access
Custom access control for PIERRE's internal team, partners, and end users, with different permission levels tied to each role and product line.
From chip to app.
PIERRE started with a simple idea: that controlling a building or a home shouldn't require multiple systems, apps or vendors. We built every layer ourselves: hardware in the wall, firmware on the chip, services in the cloud, apps in your hand and documentation in your browser.
THE RESULT
One team. One system. Every layer.
A unified PIERRE ecosystem serving 10,000+ users across smart buildings and smart homes, processing millions of device requests a day, with a knowledge base that anticipates support questions before they're asked.