ProCredit Bank.
ProCredit Bank built its reputation on trust, branches, and personal service. The next step was making that same level of service available online, without disrupting a single customer along the way.
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The platform
See it in action.
The challenge
Client's needs.
Offline-to-online transition
Lead a smooth, gradual transition of all customer-related services from physical bank branches to a fully functioning online platform that customers can trust.
Improved performance and UX
Boost website performance and improve the user experience on both the customer-facing side and the admin side used by the bank's internal team.
Step-by-step redesign
Implement design and feature changes gradually, so regular visitors are never disrupted, ending with a complete website redesign that feels natural.
What we built
Solutions.
Drupal 9 Platform
Implemented a modern Drupal 9 website enabling customers to complete banking tasks in a few steps without visiting a branch.
Page Builder
Created a feature-rich landing page builder with advanced editing functions, empowering the marketing team to create campaigns independently.
Application System
Built a fast cash loan application system that streamlined the entire process, reducing application time and improving customer experience.
Smart Messaging
Developed an advanced fallback system for generic email and website messages, ensuring no customer inquiry goes unanswered.
Exchange Rate
Implemented efficient exchange rate list loading, keeping customers informed with real-time financial data.
Mobile Banking
Designed a mobile-optimized experience focused on functionality, enabling customers to bank from any device with ease.
Drupal 9 Platform
Implemented a modern Drupal 9 website enabling customers to complete banking tasks in a few steps without visiting a branch.
Page Builder
Created a feature-rich landing page builder with advanced editing functions, empowering the marketing team to create campaigns independently.
Application System
Built a fast cash loan application system that streamlined the entire process, reducing application time and improving customer experience.
Smart Messaging
Developed an advanced fallback system for generic email and website messages, ensuring no customer inquiry goes unanswered.
Exchange Rate
Implemented efficient exchange rate list loading, keeping customers informed with real-time financial data.
Mobile Banking
Designed a mobile-optimized experience focused on functionality, enabling customers to bank from any device with ease.
Drupal 9 Platform
Implemented a modern Drupal 9 website enabling customers to complete banking tasks in a few steps without visiting a branch.
Page Builder
Created a feature-rich landing page builder with advanced editing functions, empowering the marketing team to create campaigns independently.
Application System
Built a fast cash loan application system that streamlined the entire process, reducing application time and improving customer experience.
Smart Messaging
Developed an advanced fallback system for generic email and website messages, ensuring no customer inquiry goes unanswered.
Exchange Rate
Implemented efficient exchange rate list loading, keeping customers informed with real-time financial data.
Mobile Banking
Designed a mobile-optimized experience focused on functionality, enabling customers to bank from any device with ease.
Drupal 9 Platform
Implemented a modern Drupal 9 website enabling customers to complete banking tasks in a few steps without visiting a branch.
Page Builder
Created a feature-rich landing page builder with advanced editing functions, empowering the marketing team to create campaigns independently.
Application System
Built a fast cash loan application system that streamlined the entire process, reducing application time and improving customer experience.
Smart Messaging
Developed an advanced fallback system for generic email and website messages, ensuring no customer inquiry goes unanswered.
Exchange Rate
Implemented efficient exchange rate list loading, keeping customers informed with real-time financial data.
Mobile Banking
Designed a mobile-optimized experience focused on functionality, enabling customers to bank from any device with ease.
“The digital transformation Studio Present led for us was seamless. Our customers can now complete everything online, and our team has the tools to create campaigns independently.”
ProCredit Bank
Digital Banking Platform
Banking without branches.
Our main job was to lead the smooth transition from offline to fully online functioning bank. Since there are a lot of regular visitors on the website our goal is to go step by step and slowly implement new modifications and at the end completely change the website design.
THE RESULT
Everything online.
A redesigned, mobile-optimized banking platform where customers can do everything in a few steps, without visiting a branch.